We are Soarpress Machinery (Shenzhen) Co., Ltd. (hereinafter referred to as "we" or "the Company"), a manufacturer with 20 years of professional punching machine production experience in Shenzhen.
Why do we need your information?
When you are interested in us through our TikTok short videos or other channels and want to obtain product information, quotes or consulting services, in order to contact you in a timely and effective manner and provide you with services, we may need you to provide the following information:
Your company name
Your mobile phone number
Your email address
Your WhatsApp account
How do we use your information?
We collect this information for only one core purpose: for business communication. Specifically, we will use this information:
1. Contact you: Respond to your inquiries, send the information you need (such as product catalogs, quotations), arrange technical communication or follow-up services.
2. Provide services for you: Better understand your needs in order to provide more accurate product information or solutions.
How do we protect your information?
Protecting your privacy is extremely important to us, especially as a company with 20 years of experience. We solemnly promise:
1. Never disclose at will: We will not sell, rent or disclose your company name, mobile phone number, email address or WhatsApp account to any unrelated third party (unless required by law or with your explicit consent).
2. Internal control: Only authorized employees in our company responsible for sales, customer service or related business can access your contact information within the necessary scope of work.
3. Security measures: We will take reasonable technical and management measures (such as encryption, permission control) to protect the security of your information and prevent loss, misuse or unauthorized access, disclosure, change or destruction.
4. If your website uses cookies or similar technologies for visitor analysis (such as Google Analytics), you can add a short description to inform users and explain the purpose (mainly to optimize the website experience, non-personal identification).
If your server or the third-party tools you use (such as email service providers, CRM systems) are located overseas, you may need to explain that the information may be transmitted overseas and promise to provide equal protection. This simplified version does not currently cover this.
How long do we retain your information?
We will only retain your information for as long as necessary to provide you with services. If you have not interacted with us for a long time (e.g. 1-2 years) or you actively request deletion, we will securely delete or anonymize your contact information.
